Your teacher is assigned by us after you tell us what you need. You send a WhatsApp enquiry, an experienced teacher is assigned for your subject, the rate is confirmed, and you take a paid one-hour trial. Everything after that is agreed directly between you and the teacher.
This page walks through each step, so you know what to prepare and what to expect.
What are the steps from enquiry to trial?
- You enquire on WhatsApp. This is the only enquiry route: no forms, email or calls.
- We ask a few questions. Subject and code, exam year, current level, sticking points, and when you can study.
- An experienced teacher is assigned for your subject and situation.
- The rate is confirmed before the lesson. Trials start from RM80, and the actual rate is the assigned teacher’s.
- You take the paid one-hour trial. It is a taught class, paid at the confirmed rate.
- You decide what happens next. Ongoing arrangements are agreed directly with the teacher.
What do we ask, and why does each question matter?
| We ask | Why it matters |
|---|---|
| Subject and four-digit code | Different codes have different syllabuses |
| Exam year or series | It decides which version of the syllabus applies |
| Current level and recent results | It sets the starting point for the trial |
| Two sticking points | The first hour can be spent on real problems |
| Days and times you can study | The teacher needs to fit your week |
| Anything you want to avoid or prefer | Teaching style can matter as much as content |
You do not need all of it perfect. Send what you have, and mark unknowns as unknown. The trial agenda builder helps you organise it.
Worked example: a brief that works
Hui Ying writes: “Chemistry 0620, exam in the May/June series next year. I’m comfortable with atoms and bonding, but I lose marks on mole calculations and the six-mark explanation questions. I can study Tuesday and Thursday evenings.”
That is enough to assign an experienced Chemistry teacher and plan the hour: one mole question, one explanation question, time to talk about how she currently approaches them.
A vaguer message, such as “I need Chemistry help”, is still fine to send. We will ask follow-up questions, and the trial will take longer to get going.
What does “experienced” mean here?
We describe our service as a team of experienced teachers, and we assign one to you. The site describes the teaching team as a whole, and it is independent of Cambridge.
What you can judge is the lesson. Notice whether the teacher asks about your code, looks at your actual errors, explains in a way you can follow, and is clear about what the next step would be.
What do you confirm before the lesson?
- The subject and code the teacher has noted.
- The date and time of the trial.
- The rate for the trial, which is the assigned teacher’s confirmed rate.
- What you will bring: past questions, notes and your two sticking points.
If any of these are unclear, ask before the lesson. The one-hour trial agenda builder includes a reminder to check the rate.
What are the limits?
The trial is one hour and cannot cover a whole syllabus. It shows you how the teacher works and what the next steps might look like.
Ongoing prices, packages and schedules are agreed directly between student and teacher after the trial. Exam entry, registration and results are handled by your school or exam centre.
How does this fit into your decision?
If you are still choosing between options, one-to-one versus group tuition and what “from RM80” means may help. To compare tuition offers fairly, see comparing scope before price.
Our service has helped 9,000+ students overall. For the full trial details see the trial page, and for the whole journey see how it works.
Next steps
- Write the subject, code and exam year.
- Pick two sticking points, with a past question each if you can.
- Note the days and times you can study.
- Send it on WhatsApp.
More in our decisions section.