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Enquire about tuition with accessibility requirements

Explaining what you need before a first lesson can feel awkward, even though it is exactly what helps the lesson go well.

On this page
  1. What counts as an accessibility requirement?
  2. What to tell us in the enquiry
  3. Questions to ask before or at the trial
  4. A plausible mistake
  5. What is not part of tuition?
  6. Self-check
  7. When may paid one-to-one tuition be worth considering?

Describe what helps you in practical terms, and ask how the teacher would adapt the lesson. You do not need to label anything or share records to do this.

This page gives you a message you can copy, a list of questions to ask, and an honest picture of what tuition can and cannot cover.

What counts as an accessibility requirement?

It is anything about how a lesson is delivered that affects whether you can use it. Examples include text that must be large, a screen kept still, typed steps instead of spoken-only explanations, extra time to answer, or a keyboard-only set-up.

You describe the need as a lesson adjustment, not as a condition. “I read better when each step is typed” is clear and complete.

What to tell us in the enquiry

Enquiries go through WhatsApp only. Keep the message short and specific.

  1. Which subject and code you are studying, as on your school information.
  2. Your exam year, if you know it.
  3. The topic or problem you want help with.
  4. What would make a lesson usable for you.
  5. Who is messaging, you or a parent or guardian.

A message you can adapt

“Hello, I am a Form 4 student studying Cambridge IGCSE Mathematics 0580. I would like help with algebra. I follow more easily when each step is typed while the teacher speaks, and I need the screen to stay still while I read. Could you tell me how the trial would work with that?”

This message has a subject, a topic and two clear requests. It says nothing the student does not want to say.

Questions to ask before or at the trial

  • Can the steps be typed while you explain?
  • Can the pace slow down when I ask?
  • Can I answer in writing instead of speaking?
  • What do I need on my device? Try the online lesson readiness check first.
  • If something does not work in the first ten minutes, what do we change?

Write the answers down. Arrangements after the trial, including schedule and fees, are confirmed directly with the teacher.

A plausible mistake

Some students wait until a lesson is going badly before mentioning what they need. By then the hour is half gone. It works better to state the main need in the first message, and to repeat it in the first minute of the trial.

What is not part of tuition?

Exam access arrangements, such as extra time in the exam, are requested through your exam centre and decided with Cambridge. Read discussing access arrangements with the responsible exam centre for the questions to ask the centre. Tuition does not register you, enter you or request arrangements for you.

A teacher can help you practise in the format you expect in the exam, but cannot confirm what will be allowed.

Self-check

1. Which is better for an enquiry: “I have trouble with lessons” or “I need typed steps and a still screen”?

Show answerThe second. It names exactly what to adjust, so the teacher can answer it.

2. Who do you ask about extra time in a Cambridge exam?

Show answerYour exam centre, which works with Cambridge on access arrangements.

When may paid one-to-one tuition be worth considering?

It may be worth considering when a group class moves too fast or in a format you cannot use, and you want a teacher who can adjust in real time. It is less useful for a problem that belongs to your exam centre or school.

See keyboard and reduced-motion controls and choosing an explanation format to prepare. Our online one-to-one IGCSE tuition page explains the trial, from RM80 at the assigned teacher’s confirmed rate.

Questions people ask

Do I have to share a diagnosis or medical details?

No. You only need to describe what helps in the lesson, for example larger text, a slower pace or typed steps. Share as much or as little as you feel comfortable with. The team does not need records or documents to arrange a trial.

Can the teacher arrange exam access arrangements for me?

No. Access arrangements for Cambridge exams are handled through your exam centre and Cambridge, not through tuition. Ask the centre early what it needs and by when. A teacher can help you practise under the conditions you expect to use.

Do you provide specialist support or assistive technology?

We teach Cambridge IGCSE subjects through online one-to-one lessons with experienced teachers. We do not claim specialist or therapeutic support. You can ask whether the teacher can adapt how work is shown, and the answer is confirmed directly with you.

What if the trial does not work for my needs?

Say so during or after the lesson. The trial is a paid, taught class, and it exists partly so you can see whether the way it runs suits you. Next steps, if any, are agreed directly with the teacher.

Can a parent send the enquiry for me?

Yes. A parent or guardian can message on WhatsApp on your behalf, and if you are under 18 they may need to confirm the arrangement anyway. It helps if your own words about what works are included in the message.

Updated:

Your next step

Send your enquiry on WhatsApp with what would make the lesson usable. The paid one-hour trial lets you and the assigned teacher see whether the arrangement works before anything else is agreed.

Paid one-hour trial at your assigned teacher’s confirmed rate, starting from RM80. Other fees, schedules and ongoing arrangements are confirmed directly with your teacher after the trial class.

Enquire about the paid one-hour trial

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