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ICT · Help with common difficulties

My evidence screenshot does not show the required setting

You did the task correctly, but the screenshot only shows the finished page, not the setting that proves it.

On this page
  1. What is actually going wrong?
  2. A routine that works in any software
  3. A worked example
  4. The mistake to watch for
  5. Quick checklist before you submit
  6. Check yourself
  7. Where this leads next

A good evidence screenshot shows three things: the setting with its value visible, the file it belongs to, and the result it produced. A picture of only the finished page proves the outcome but not the step. Always follow what your task sheet or exam centre says must be shown.

This page supports capturing evidence that shows the relevant setting in file organisation and evidence. It teaches the routine with an original task and works in any software.

What is actually going wrong?

Screenshots fail for four usual reasons:

  1. Wrong moment. The dialog was closed before the capture, so the value is gone.
  2. Wrong area. The screenshot zooms to the page body and leaves out the dialog.
  3. Hidden context. The file name is not visible, so the reader cannot tell which file this is.
  4. Unreadable. The image is so small, or so blurred, that the value cannot be read.

A routine that works in any software

  1. Read the requirement and underline the setting. “Margins” and “orientation” are the settings, not “make it look neat”.
  2. Ask: what would prove this? The proof is usually a dialog or panel showing the value, plus the result.
  3. Open the dialog and enter the values. Do not click OK yet.
  4. Capture with the value, the dialog title and the file name in the window title all visible.
  5. Confirm, then capture the result in print preview or the page view.
  6. Read your own screenshot as a stranger. Can you see the value and which file it is from? If not, retake it.
  7. Name the file clearly, for example task3_page_setup.png, and keep it in your practice folder.

A worked example

Original brief: Set the upper and lower margins of the document to 2.5 cm and the orientation to landscape. Provide evidence.

Weak submission: one screenshot of the page, zoomed so the text is large. It looks landscape, but no margin values appear, the window title is cropped out and the dialog is closed.

Stronger submission:

  • Screenshot 1: the page setup dialog open, upper margin 2.5 cm, lower margin 2.5 cm, landscape selected. The window title shows task3_letter.docx.
  • Screenshot 2: print preview of the same file, showing a landscape page.

Now a reader can see the settings, the file and the result without opening your document.

The mistake to watch for

A common mistake is to capture the result and call it evidence. The page looks landscape, so the student feels it is proved. But a margin of 2.5 cm cannot be seen from a picture of the page, because the reader has no ruler.

The correction is to ask, for every requirement, “which screen shows the value itself?” and capture that screen.

Quick checklist before you submit

CheckYes / No
The setting name is visible
The value is readable at normal size
The file name is visible
The result is shown separately
The screenshot file has a clear name

Use the ICT practical task and evidence checker to turn a brief into a checklist like this. It does not upload or mark your files, so the checking stays with you.

Check yourself

1. A task says “set the line spacing to 1.5 and show evidence”. Which screen should you capture?

Show answer

The paragraph settings dialog or panel with the line spacing value 1.5 visible, taken before you close it, with the file name visible in the window. Then a second capture of the result if the task asks for it.

2. A student crops a screenshot so tightly that only the OK button is left. What is lost?

Show answer

The setting, its value and the file name. The image proves nothing about the requirement.

3. You took a screenshot after clicking OK and the dialog has closed. What do you do?

Show answer

Reopen the dialog, which keeps the value you set, and capture it again. Then re-check that the result is still correct.

Where this leads next

The habit grows with the lessons on checking a filename before submitting and exporting without losing required content. If the menu in your software looks different from the tutorial you follow, see when a tutorial uses another version.

Evidence habits are quick to build with someone watching you capture. Online one-to-one ICT tuition gives you that second pair of eyes.

Questions people ask

What makes a screenshot count as evidence?

It shows the setting and its value, and it lets the reader see which file it belongs to. A picture of the finished page shows an outcome, but a reader cannot tell whether you set the value or whether it was already that way. Always check what your task sheet says must be shown.

Should I take the screenshot before or after clicking OK?

Take it while the dialog or panel is still open and the value is visible. After you confirm, many dialogs close and the evidence disappears. Then take a second screenshot of the result, so the reader sees both the setting and what it produced.

Can I crop the screenshot to keep it neat?

Crop only what is irrelevant. Do not crop away the value, the dialog title or the file name in the window title. A smaller image that is still readable at normal size is better than a full screen image whose text is too small to read.

What if my software hides the setting in a different place?

Find the equivalent feature in your actual software, then capture that. The requirement is to show the setting, not to match a menu in a tutorial. See the page on following tutorials written for another version if the menu names differ.

Sources

  1. Cambridge IGCSE ICT 0417 syllabus page

Updated:

Your next step

If your evidence keeps coming out as a picture of the result rather than proof of the step, a paid one-hour trial lets a teacher review your screenshots with you and show what is missing.

Paid one-hour trial at your assigned teacher’s confirmed rate, starting from RM80. Other fees, schedules and ongoing arrangements are confirmed directly with your teacher after the trial class.

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