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Recognise accessibility requirements in a document

A document can look neat on your screen and still be unreadable for the person it was made for.

On this page
  1. What should you check?
  2. Worked example
  3. The mistake to watch for
  4. Check yourself
  5. Where this leads next

Accessibility means a document can be read and used by as many people as possible, including those with low vision, colour blindness, reading difficulties or screen readers. Questions ask you to spot what is wrong in a document or to choose settings for a stated audience.

This lesson belongs to safety, security and effects and connects to the practical formatting you do when producing leaflets, letters and reports.

What should you check?

  • Contrast: dark text on a light background, or the reverse. Pale grey on white is hard to read.
  • Text size and font: a plain, clear font at a size suited to the audience, such as larger text for older readers.
  • Colour alone: never rely on colour to carry meaning. Add a label or a symbol as well.
  • Headings and structure: real heading styles let a screen reader jump between sections.
  • Alternative text: a short description for each meaningful image.
  • Plain language: short sentences and familiar words.

Worked example

Invented brief: Taman Seri Community Hall (fictional) wants a notice for residents, many of them elderly. A draft uses 9 pt light-grey text on a white page, red and green dots to show “open” and “closed”, and a photo of the hall with no description.

Step 1, contrast: light grey on white is too faint. Change to near-black text on white.

Step 2, size: 9 pt is too small for this audience. Use a larger size, for example 14 pt, and check it prints clearly.

Step 3, colour alone: red and green dots cannot be told apart by someone with red-green colour blindness. Write the words “Open” and “Closed” beside each dot.

Step 4, image: add alternative text such as “Front of the community hall with a ramp at the entrance”.

Step 5, structure: make the page title and section names heading styles, not just bold text.

Each change links to a reader’s need, which is what a good answer shows.

The mistake to watch for

A common slip is making a document look attractive and calling that accessible.

Mistaken answer: “I made the notice accessible by using a decorative script font and a bright background.”

A decorative font and a busy background reduce readability for many readers.

The correction is to start from the reader: choose clear fonts, strong contrast and structure first, then add decoration only where it does not harm reading.

Check yourself

1. Why should a chart not use only colour to separate two lines?

Show answer

A reader with colour blindness may not tell the colours apart. Add labels, different line styles or markers as well.

2. Write alternative text for a photo of a school library with students at tables.

Show answer

Example: “Students studying at tables in the school library.” It states what the image shows in one short sentence.

3. Why use heading styles rather than just making a title bold and large?

Show answer

Heading styles give the document a structure that a screen reader and navigation tools can use, while bold text is only appearance.

Where this leads next

Continue with describing societal effects, then try the practice set. The practical task and evidence checker lists acceptance criteria you can test your own document against.

When formatting choices are right but the explanation is thin, online one-to-one ICT tuition lets a teacher review your own document and wording together.

Questions people ask

What does accessibility mean for a document?

It means designing a document so people with different needs can read and use it, for example someone with low vision, colour blindness or a screen reader. Choices include clear contrast, readable text size, meaningful headings and descriptions for images.

What is alternative text?

Alternative text is a short written description attached to an image. A screen reader reads it aloud, and it displays if the image fails to load. Describe what the image shows or why it is there, in a sentence or less.

Is this tested in practical tasks or in written questions?

It can appear in both, as a formatting choice you make or as a question asking why a choice helps readers. Check the Cambridge ICT 0417 syllabus page for how your exam year assesses it, and describe features in general terms.

Updated:

Your next step

If you can format a document but find it hard to justify each choice in words, a one-to-one teacher can practise the reasoning with you on documents you have made.

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